Frequently Asked Questions

 We’re here to make your shopping experience easy, clear, and enjoyable. Below are answers to the questions we get most often. If you need help with anything else, feel free to reach out at any time.

Do you accept returns?

Yes. Items may be returned within 14 days of delivery as long as they are unused, in original condition, and in original packaging.

To start a return, contact us at:
📧 support@arianaspride.com

How long does shipping take?

All orders ship within 2–5 business days.

Delivery time depends on your location:

  • US Orders: 3–7 business days

  • International: Not offered at this time

You will receive a tracking number once your order ships.

Do you offer gift wrapping?

No! At this time, we do not offer gift wrapping, however, it is something we are looking into adding to our shop. 

What materials do you use?

Our keychain wallets and accessories are made from:

  • Faux leather

  • Premium vinyl

  • Cotton

  • Waterproof sticker materials

All items are handmade so that know two are ever alike.

Do you accept custom orders?

Yes! We love creating personalized designs.

Examples of custom orders:

  • Initials or name on a wallet

  • Custom journal cover

  • Special color combinations

Message us through the Contact page or email:
📧 support@arianaspride.com

What payment methods do you accept?

We accept:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

What if my order arrives damaged?

We will replace it immediately.

Send photos to:
📧 support@arianaspride.com
and we will take care of the rest.

How big are the keychain wallets?

Most wallets measure:
2.5 inches tall × 4 inches wide (varies by style)

They fit:

  • ID cards

  • Credit cards

  • Cash

How do I clean my products?

  • Faux leather items: wipe gently with a damp cloth

  • Stickers: waterproof, safe for laptops + water bottles

  • Journals: keep away from moisture, wipe thoroughly

Can I change or cancel my order?

You may update or cancel an order within 2 hours of purchase.
After that, your order may already be in production.

Contact us quickly through the Contact Us page on our website or chat directly with us from our website. You may also reach out to us at:
📧 support@arianaspride.com

Still have questions?

We’re always happy to help!
Visit our Contact page or email us at support@arianaspride.com